Mercedes-Benz of Cutler Bay Reviews

I would like to publicly recognize the extraordinary experience I had at Mercedes-Benz of Cutler Bay. I came to the dealership simply to see a vehicle, as I was already working with a broker from whom I have been purchasing cars for more than 18 years. My intention was only to look at the vehicle and then receive a quote through him. Honestly, I had no plans to buy a car that day. However, I had the good fortune of being assisted by Brandon Blanco, who accomplished something very few sales professionals can do: he earned my trust through his enthusiasm, ... Read More

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Google - Jun 22, 2026

I would like to publicly recognize the extraordinary experience I had at Mercedes-Benz of Cutler Bay. I came to the dealership simply to see a vehicle, as I was already working with a broker from whom I have been purchasing cars for more than 18 years. My intention was only to look at the vehicle and then receive a quote through him. Honestly, I had no plans to buy a car that day. However, I had the good fortune of being assisted by Brandon Blanco, who accomplished something very few sales professionals can do: he earned my trust through his enthusiasm, his passion for the brand, his knowledge of the vehicle, and, most importantly, the genuine and professional way he treats his customers. Brandon took the time to explain every detail of the vehicle, answered all of our questions with patience, and made us feel comfortable throughout the entire process. At no point did we feel pressured to buy; instead, we felt that we were being guided by someone who genuinely wanted to help us make the best decision. The experience was so positive that I ended up purchasing the vehicle from him, even though my original plan was to buy it through my trusted broker of more than 18 years. That alone speaks volumes about the level of trust Brandon was able to build and the outstanding service he provides. What impressed me even more was that the excellence did not stop there. Once Brandon introduced us to the finance department, we were assisted by Roberto Garriga, who was equally exceptional—friendly, efficient, professional, and a pleasure to work with. He made the entire process simple, clear, and enjoyable. We were then introduced to the insurance department, where we also received outstanding service. Unfortunately, I do not remember the name of the gentleman who assisted us, but I would still like to recognize his professionalism, kindness, and willingness to help. One of the things that truly demonstrates Brandon’s commitment to his customers happened after the sale. We had a question regarding a camera feature we had requested, and Brandon took the initiative to research the matter, follow up personally, and call us to explain everything. That level of post-sale service is increasingly rare and deserves special recognition. In summary, I would like to recognize not only Brandon Blanco but the entire team involved in our purchase. Everyone contributed to making this an exceptional experience from beginning to end. If I could give more than five stars, I would do so without hesitation. The experience was truly extraordinary and exceeded all of my expectations. I arrived with a trusted broker of more than 18 years and no intention of buying a car that day. I left driving my new Mercedes thanks to the passion, professionalism, and exceptional customer service provided by Brandon and his team. Thank you to Brandon, Roberto Garriga, and the entire team at Mercedes-Benz of Cutler Bay for making this purchase such a memorable experience.

I had an excellent experience working with Ariel Yanez. He was extremely helpful, attentive to every detail, and highly professional throughout the entire process. Ariel took the time to answer all my questions, kept me informed, and made sure everything went smoothly. His dedication and customer-focused approach truly stood out. I sincerely appreciate all of his assistance and the outstanding service he provided. I highly recommend Ariel to anyone looking for a knowledgeable, professional, and trustworthy salesperson. Thank you, Ariel, for making this such a positive experience!

My service advisor Fernando was excellent, responsible, professional, this guy is really helpful. He must be promoted.

⭐️⭐️⭐️⭐️⭐️ I had a wonderful experience at Mercedes-Benz of Cutler Bay. A special thank you to Leo, Albert, and Henry for their professionalism, kindness, and outstanding customer service. From start to finish, they made the entire process smooth, stress-free, and enjoyable. What stood out most was how genuinely cared for I felt throughout the experience. Their attention to detail, transparency, and willingness to go above and beyond made all the difference. Thank you, Leo, Albert, and Henry, for making me feel like a valued customer. I truly appreciate all of your help and highly recommend this team!

Amazing experience at the Mercedes-Benz of Cutler Bay dealership. Ricardo Vargas was an absolute pleasure to work with and after looking at different cars and even visiting multiple Mercedes dealerships, Ricardo and his kindness and willingness to help closed the deal. This is officially my go-to location!

(Translated by Google) Excellent experience working with José Alfonso. Very professional, attentive, and transparent throughout the entire process. He helped me find exactly what I was looking for and answered all my questions patiently and honestly. The service was quick, pressure-free, and very well organized. I definitely recommend him to anyone looking to buy a vehicle with confidence. Thanks again for all your help, José! (Original) Excelente experiencia trabajando con José Alfonso. Muy profesional, atento y transparente durante todo el proceso. Me ayudó a encontrar exactamente lo que estaba buscando y respondió todas mis preguntas con paciencia y honestidad. El ... Read More

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Google - May 28, 2026

(Translated by Google) Excellent experience working with José Alfonso. Very professional, attentive, and transparent throughout the entire process. He helped me find exactly what I was looking for and answered all my questions patiently and honestly. The service was quick, pressure-free, and very well organized. I definitely recommend him to anyone looking to buy a vehicle with confidence. Thanks again for all your help, José! (Original) Excelente experiencia trabajando con José Alfonso. Muy profesional, atento y transparente durante todo el proceso. Me ayudó a encontrar exactamente lo que estaba buscando y respondió todas mis preguntas con paciencia y honestidad. El servicio fue rápido, sin presión y muy bien organizado. Definitivamente lo recomiendo a cualquiera que esté buscando comprar un vehículo con confianza. ¡Gracias nuevamente por toda la ayuda, José!

Conroy is The best of the best

George Diaz made the purchase of my Cabriolet exceptionally smooth and efficient. He located exactly the vehicle I wanted, and it arrived at the dealership within just a few days. When I arrived, everything was prepared—the car was ready, the paperwork was complete, and I was on the road within a couple of hours. George Diaz is truly a valuable asset to Mercedes-Benz of Cutler Bay.

Amazing service by George Diaz. Thank you for all your help!

A seamless buying experience from friendly and knowledgeable staff - Paulo Santos, Jose Gomez and Nick M.

I had such an incredible experience at Mercedes-Benz of Cutler Bay that I felt compelled to share. Going in, I’ll be honest—I had my guard up. Based on past experiences with other dealerships, I fully expected to be disappointed or feel pressured. Instead, I was met with a level of respect, honesty, and humility that truly caught me off guard—in the best way possible. From the moment I walked in and met Conroy, I was welcomed with genuine warmth and a clear commitment to understanding exactly what I was looking for. He went above and beyond to ... Read More

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Google - Apr 30, 2026

I had such an incredible experience at Mercedes-Benz of Cutler Bay that I felt compelled to share. Going in, I’ll be honest—I had my guard up. Based on past experiences with other dealerships, I fully expected to be disappointed or feel pressured. Instead, I was met with a level of respect, honesty, and humility that truly caught me off guard—in the best way possible. From the moment I walked in and met Conroy, I was welcomed with genuine warmth and a clear commitment to understanding exactly what I was looking for. He went above and beyond to make sure my needs were met, never once making me feel rushed or pressured. What stood out most was his honesty—he walked me through the numbers transparently and made sure I understood everything. Even though I didn’t leave with a vehicle that day because they didn’t have the exact one I wanted in inventory, the story didn’t end there. The very next morning, Conroy called me to let me know he had found the perfect match. I was still a bit hesitant, but when I came back later that day, I was genuinely blown away by what he presented. The level of professionalism and care throughout the entire process was exceptional. From Conroy’s dedication and sincerity to Albert’s guidance on the financing side, everything felt smooth, respectful, and centered around me as the customer—not just another sale. This experience completely changed my perspective on car shopping. It showed me that there are still dealerships and professionals who truly care about doing things the right way. I’m incredibly grateful to the team at Mercedes-Benz of Cutler Bay for making this such a positive and memorable experience.

Shout out to Jesus Fuenmayor for outstanding customer service, attentiveness, and communication.

Had a great experience with Conroy — the whole process was smooth from start to finish. Everything was fast, easy, and super transparent, no surprises at all. Really appreciated how open and straightforward everything felt. Big thanks as well to the team at Mercedes-Benz of Cutler Bay, and especially José González in finance for making everything simple and stress-free. Highly recommend!

Walter was very rude and condescending when speaking about interest rate on a vehicle he refused to give information although it is generally given to buyer if requested. The sales person even agreed he was unprofessional. The Sales Person Ricardo was able to give me an honest answer!

Read at DealerRater

Paulo was great.

So far so good. Buying out of state. Wrapping up financing now.

Mr. Paulo Edgard made the experience as enjoyable as possible! Definitely recommend his services.

Conroy Nicholas is the go to sales rep! I came in with my son looking for price, probably not the ideal client but he was so patient and gave me the best deal out of the other dealerships I had visited. Two days later I came back and signed the lease. Conroy was very professional through the process and made it very fast.

Amazing customer service fast and easy Love my new Benz !!!!! Thank you Richardo

Jose Alfonso was our seller. Once of the greatest experience we had at a dealer. Great costumer service.

Very friendly my sales Ricardo Vargas

(Translated by Google) Many thanks to Ricardo Vargas for his professionalism and help. We are very happy with our new car purchase. 100% recommended. (Original) Muchas gracias a Ricardo Vargas por su profesionalismo y ayuda. Estamos muy contentos con la compra de nuestro nuevo carro. Recomendado 100%.

Leo Sorzano is a true professional who goes above and beyond for his clients. His attention to detail and commitment to excellent service really set him apart!

I had an absolutely amazing experience purchasing my Mercedes, and I can’t say enough good things about my salesman, Leo. From start to finish, he was incredibly patient, knowledgeable, and genuinely helpful. I had a lot of questions, and he took the time to answer every single one without ever making me feel rushed or pressured. He made the entire process smooth, stress-free, and actually enjoyable, which says a lot when buying a car! His professionalism and attention to detail really stood out, and I truly felt like he had my best interest in mind. If you’re looking ... Read More

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Google - Apr 3, 2026

I had an absolutely amazing experience purchasing my Mercedes, and I can’t say enough good things about my salesman, Leo. From start to finish, he was incredibly patient, knowledgeable, and genuinely helpful. I had a lot of questions, and he took the time to answer every single one without ever making me feel rushed or pressured. He made the entire process smooth, stress-free, and actually enjoyable, which says a lot when buying a car! His professionalism and attention to detail really stood out, and I truly felt like he had my best interest in mind. If you’re looking for someone who goes above and beyond, I highly recommend working with him. I’m so happy with my new Mercedes and grateful for such a great experience!

I had such an amazing experience at Mercedes Benz of Cutler Bay thanks to Leo! From the moment I walked in, he went above and beyond to make me feel welcomed and comfortable. He was incredibly knowledgeable about the cars on the lot, listened carefully to what I was looking for, and offered thoughtful recommendations without ever making me feel pressured. What stood out most was how patient and attentive he was. He took the time to answer all my questions, walked me through the different options, and made sure I felt confident with my choices. His professionalism and friendly ... Read More

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Google - Apr 3, 2026

I had such an amazing experience at Mercedes Benz of Cutler Bay thanks to Leo! From the moment I walked in, he went above and beyond to make me feel welcomed and comfortable. He was incredibly knowledgeable about the cars on the lot, listened carefully to what I was looking for, and offered thoughtful recommendations without ever making me feel pressured. What stood out most was how patient and attentive he was. He took the time to answer all my questions, walked me through the different options, and made sure I felt confident with my choices. His professionalism and friendly personality truly made the entire process enjoyable. It's rare to find someone who genuinely cares about their customers the way Leo does. I'll definitely be coming back to Mercedes-Benz of Cutler Bay because of the excellent service he provided. I highly recommend asking for Leo if you're shopping for a new ride! Leo, see you when my lease is up!

It’s always a pleasure and the sales reps are the best!

(Translated by Google) Hello everyone, I wanted to share some thoughts about our experience at the Mercedes-Benz dealership in Cutler Bay. First, I want to mention Óscar Yáñez, the manager. From the moment we bought our Mercedes GLC 43, he was incredibly kind, professional, and attentive, helping us get the Mercedes we wanted. He made us feel very welcome and we were so happy to finally have the Mercedes we were looking for. Thank you! My second comment is about Orlando, the service advisor. From my very first service visit, he has always been incredibly kind, courteous, and helpful, whether ... Read More

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Google - Mar 26, 2026

(Translated by Google) Hello everyone, I wanted to share some thoughts about our experience at the Mercedes-Benz dealership in Cutler Bay. First, I want to mention Óscar Yáñez, the manager. From the moment we bought our Mercedes GLC 43, he was incredibly kind, professional, and attentive, helping us get the Mercedes we wanted. He made us feel very welcome and we were so happy to finally have the Mercedes we were looking for. Thank you! My second comment is about Orlando, the service advisor. From my very first service visit, he has always been incredibly kind, courteous, and helpful, whether I'm in for service or need any assistance to ensure everything is perfect. Thank you so much for your attention and honesty every time I visit. (Original) Muy buenas por aquí quiero compartir unas opiniones acerca de nuestra experiencia siempre que vamos para mercedes Benz de cutler bay, 1ro quiero hablar de Óscar Yáñez manager desde el 1er momento que adquirimos nuestra mercedes GLC 43 fue muy amable profesional y atento para poder llevarnos el mercedes que queríamos nos hizo sentir muy bien ya que nos pusimos muy contentos al obtener la mercedes que queríamos te damos las gracias y por mi 2da opinión es acerca de orlando el muchacho del service adviser que desde el primer servicio que he ido me atiende siempre muy amable cortes y servicial en todo momento que estoy en servicio o de cualquier detalle que me haga falta para que todo esté ok muchas gracias de nuestra parte por tu atención y honestidad de cada vez que paso

Walter, Robert and everyone at the dealer are professional and excellent human beings. Thank you 🙏

We had an amazing experience at this dealership, thanks to Nick. He was incredibly knowledgeable and very professional throughout the entire process, truly going above and beyond. What made it even more special is that he made our 16 year old daughter’s birthday unforgettable. We were lucky to have him assist us. He made everything smooth, enjoyable, and meaningful for our family. Highly recommend !

Got my first car here thanks to the staff Alian Espinoza and George Diaz amazing service and helped me reach a decision on a car

Excellent service very knowledgeable staff and thank you to Alian Espinosa and George Diaz for taking the time to explain everything to us. Thank you

I had an absolutely outstanding experience working with Leo Sorzano at Mercedes-Benz in Cutler Bay. From the very first phone call, Leo was incredibly friendly, accommodating, and genuinely personable. He took the time to answer all of my questions right away when I texted him over 15 times in 3 days after our first phone conversation. He truly made the entire process feel easy and stress-free, he also went above and beyond to make sure I felt confident every step of the way. When I arrived at the dealership, the same warm and professional service continued. Leo made the paperwork smooth and ... Read More

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Google - Mar 14, 2026

I had an absolutely outstanding experience working with Leo Sorzano at Mercedes-Benz in Cutler Bay. From the very first phone call, Leo was incredibly friendly, accommodating, and genuinely personable. He took the time to answer all of my questions right away when I texted him over 15 times in 3 days after our first phone conversation. He truly made the entire process feel easy and stress-free, he also went above and beyond to make sure I felt confident every step of the way. When I arrived at the dealership, the same warm and professional service continued. Leo made the paperwork smooth and straightforward, and his attention to detail and care for his clients really stands out. I asked to test drive 2 different C300’s at first. Then I asked him to give me the numbers for both with all of my requested options. He did it happily and when he was done I suprised him with a “what about that black CLE 300?” .. We laughed and he came back with the numbers in no time. Thanks to Leo, I’m now driving my beautiful CLE 300, and I couldn’t be happier with the entire experience. If you’re looking for someone who will treat you with kindness, professionalism, and exceptional service, I highly recommend asking for Leo. He made this one of the best car-buying experiences I’ve ever had!

Excellent service and a very professional experience. Ricardo was extremely helpful, attentive, and took the time to explain everything clearly. He made the entire process smooth and comfortable without any pressure. It’s clear that he truly cares about his clients and about providing great service. I really appreciate his help and would definitely recommend him to anyone looking to work with Mercedes in Cutler Bay.

(Translated by Google) I highly recommend this place. Mr. Ricardo Vargas helped me; he's very good. He listens, understands, and helps me a lot with all my questions. The financier was also very good! They did a great job, and even though I couldn't buy, I'll be back soon! Thank you so much! 🙏🏻🤞🏻 (Original) recomiendo mucho este lugar, me atendió el señor Ricardo Vargas es muy bueno me escúcha me entiende y me ayuda mucho con cada una de mis dudas el financista muy bueno también !! hicieron muy bien trabajo a pesar que no ... Read More

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Google - Mar 5, 2026

(Translated by Google) I highly recommend this place. Mr. Ricardo Vargas helped me; he's very good. He listens, understands, and helps me a lot with all my questions. The financier was also very good! They did a great job, and even though I couldn't buy, I'll be back soon! Thank you so much! 🙏🏻🤞🏻 (Original) recomiendo mucho este lugar, me atendió el señor Ricardo Vargas es muy bueno me escúcha me entiende y me ayuda mucho con cada una de mis dudas el financista muy bueno también !! hicieron muy bien trabajo a pesar que no pude comprar volveré luego !! muchas gracias 🙏🏻🤞🏻

Naibis the lady of service very nice and very professional

Adriana Araujo very resourceful and excellent customer service definitely your to go sales associate at Mercedez Benz

Excellent service from Jonathan Ginoris! He is professional, efficient, and truly cares about his customers. Everything was handled smoothly and with great attention. Highly recommend! Yureisys Saavedra

Alian Espinosa is an outstanding dealership manager. Professional, honest, and highly attentive, he made the entire process smooth and stress-free. His leadership and commitment to customer satisfaction truly stand out. I highly recommend working with him! Yureisys Saavedra

Having spent many years in luxury hospitality, I have a keen eye for exceptional service, and I can confidently say that the team at Mercedes-Benz of Cutler Bay embodies this standard. From the moment you arrive, their staff demonstrates genuine hospitality, showcasing their training and commitment to providing customers with the excellence they deserve. My agent, Jose Henriquez, has played a pivotal role in my experience. From day one, he has been welcoming, professional, and knowledgeable, treating me like a valued friend. After my appointment, he even arranged for a Lyft to ensure I could enjoy my day without any ... Read More

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Google - Feb 9, 2026

Having spent many years in luxury hospitality, I have a keen eye for exceptional service, and I can confidently say that the team at Mercedes-Benz of Cutler Bay embodies this standard. From the moment you arrive, their staff demonstrates genuine hospitality, showcasing their training and commitment to providing customers with the excellence they deserve. My agent, Jose Henriquez, has played a pivotal role in my experience. From day one, he has been welcoming, professional, and knowledgeable, treating me like a valued friend. After my appointment, he even arranged for a Lyft to ensure I could enjoy my day without any hassle. He kept me informed with regular updates and called me when my car was ready, sending another Lyft to bring me back to get my car. When I returned to pick up my car, it was spotless and gleaming—a testament to the meticulous care they put into their service. This is the kind of experience you simply won’t trade for anywhere else.

(Translated by Google) I am very grateful for the service. My sales representative was Marlen Amaya; she, the manager, and the financier all provided excellent service. They are a 10 out of 10. Thank you for everything. (Original) Me siento muy agradecida por el Servicio mi Bendedora fue Marlen Amaya buena atencion de ella del manager y el financista tienen un 10 de 10 gracias por todo

My experience was nothing less than excellent Juan Toro was very knowledgeable, professional, and great. Customer service made me feel like I was the only person in the entire dealership. I would highly recommend you visit Juan Toro and have that great customer experience ten Stars! K.Gonzalez

I’ve been to other service locations before,but I have never had an experience as amazing as the one I had with Mr. Kevin Laplanche. Dealing with car issues on your own as a woman can sometimes become complicated😆,but he made the entire process easy, smooth, and genuinely enjoyable. He helped me with everything, answered all my questions, and made sure I felt taken care of from start to finish. I am beyond grateful and beyond satisfied with the service I received. Even though I only stopped by because I was nearby and I actually live about an ... Read More

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Google - Jan 30, 2026

I’ve been to other service locations before,but I have never had an experience as amazing as the one I had with Mr. Kevin Laplanche. Dealing with car issues on your own as a woman can sometimes become complicated😆,but he made the entire process easy, smooth, and genuinely enjoyable. He helped me with everything, answered all my questions, and made sure I felt taken care of from start to finish. I am beyond grateful and beyond satisfied with the service I received. Even though I only stopped by because I was nearby and I actually live about an hour away,I will definitely be using only this location from now on. Kevin is professional, kind, attentive, and a pleasure to work with. Thank you for such an outstanding experience!

Roberto was very helpful! Highly recommended

Love the professional treatment and excellence of the place. Kudos for Oscar Yanez! Such a great asset for this dealer! Keep it up Oscar!

Leo was an outstanding and made the entire buying experience smooth and stress-free. He was knowledgeable, honest, and genuinely listened to what I was looking for instead of pushing me into something that didn’t fit my needs. Leo took the time to explain all my options, answered every question clearly, and stayed professional and friendly throughout the process. I never felt pressured, only supported. If you’re looking for someone you can trust who truly cares about customer satisfaction, I highly recommend working with Leo.

Amazing experience at Mercedes-Benz of Cutler Bay. From the moment I pulled up to the service department, the staff out front was extremely professional and helpful. On my very first visit to the dealership, they secured me a loaner car immediately upon arrival. Jose, my service advisor, was beyond amazing. He even found me a loaner car for my second service visit when the dealership was currently out. Both service visits were efficient, and I was in and out quickly each time. I can’t say enough good things about Jose and the entire service department. Highly recommend!

Kevin Laplanche provided me absolutely exceptional service! He was very knowledgeable on the car. He helped me get a discount on my tires and provided me a courtesy wash on the car. Very appreciative of the team at Mercedes Benz I will only come here to get my car serviced.

I had the best experience today with Robert in finances. I am very grateful and satisfied of getting my second car. Thank you so much for your time and expertise.

I consistently receive exceptional service from Mercedes-Benz of Cutler Bay. Even though I am located in Davie, they handle my orders seamlessly via delivery. My parts representative, Fabian, is outstanding; he is highly reliable and always ensures my needs are met with the utmost professionalism and care

I have been a costumer from Mercedes Benz Cutler Bay for a while now but first time working with Brandon. Young but knowledgeable, kind and eager to help making the process smoother. Highly recommend him.

Thank you Ariel Vivanco! Great experience! The seller was honest, responsive, and made the process easy.

Super good Experience. What a team , all staff friendly. Highly recommend. Thank you for your Service. I'll be back.

I had an outstanding experience at Mercedes-Benz of Cutler Bay thanks to Ariel. From the moment I walked in, he was welcoming, knowledgeable, and genuinely focused on helping me find the right car—not just making a sale. He patiently answered all my questions, walked me through every feature, and made the entire process smooth and stress-free.

I recently leased my vehicle at this Mercedes-Benz dealership, with Ariel Vivanco, and the experience was exceptional from start to finish. The level of professionalism, attention to detail, and genuine care I received was truly above and beyond what I expected. Ariel was incredibly knowledgeable about every model and feature, patient with all of my questions, and never made me feel pressured. He took the time to understand exactly what I was looking for and guided me through the entire process with honesty and transparency. His communication was excellent, and every step—from the test drive to the final paperwork—... Read More

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Google - Dec 3, 2025

I recently leased my vehicle at this Mercedes-Benz dealership, with Ariel Vivanco, and the experience was exceptional from start to finish. The level of professionalism, attention to detail, and genuine care I received was truly above and beyond what I expected. Ariel was incredibly knowledgeable about every model and feature, patient with all of my questions, and never made me feel pressured. He took the time to understand exactly what I was looking for and guided me through the entire process with honesty and transparency. His communication was excellent, and every step—from the test drive to the final paperwork—was smooth, efficient, and stress-free. What stood out the most was his commitment to making sure I was completely comfortable and confident with my choice. He went out of his way to ensure I left not just with a beautiful car, but with a great experience to remember. If you’re looking for premium service that matches the quality of a Mercedes-Benz, I highly recommend this dealership, and specially Ariel Vivanco. Truly top-notch service and a 5-star experience! 🚘✨

(Translated by Google) Excellent service from the staff, coming here feels like home 👌🏻👌🏻🙂🙂 (Original) Excelente atención por parte del personal ,venir aquí es sentirse como en casa 👌🏻👌🏻🙂🙂

Shoat out to nicest sales guys PAULO and his manager EDWARDO for taking my buying experience to another level. Smoothest sale, no games, not wasting time. Special thanks for ROBERT from finance department for explaining me all the small details when financing.

(Translated by Google) Today I was at the dealership and was helped by a man they call "The Master," his name is Ariel. He's a fantastic and incredibly kind person! If you want a unique experience, ask for The Master. Thanks for everything, Ariel!!! (Original) Hoy estuve en el dealer y me atendió un señor que le dicen El Master, se llama Ariel. Es una persona espectacular y sumamente amable! Si deseas tener una experiencia única pregunta por el Master Gracias por todo Ariel!!!

I just recently bought a new Mercedes from Mercedes Benz of Cutler Bay. My hubby set up the appointment to go in a couple of Saturdays ago, and I'm so happy that he did! Conroy Nicholas and David Gonzalez were incredible salespersons! They were so patient with me looking at at least 10 cars before I made my mind up,(with a little push from hubby!). It actually took less time to get financed and get my new car than it did to choose it! Lol!! I'm so sorry I forgot the young man's name that handled the ... Read More

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Google - Nov 21, 2025

I just recently bought a new Mercedes from Mercedes Benz of Cutler Bay. My hubby set up the appointment to go in a couple of Saturdays ago, and I'm so happy that he did! Conroy Nicholas and David Gonzalez were incredible salespersons! They were so patient with me looking at at least 10 cars before I made my mind up,(with a little push from hubby!). It actually took less time to get financed and get my new car than it did to choose it! Lol!! I'm so sorry I forgot the young man's name that handled the financing part, but let me just say that I was truly treated like a queen and the entire staff was wonderful! Thanks guys and gals you're the best!! Oh, and thank you too hubby!😘

Mercedes Benz the best

Very happy with the service I received on my AMG. Honestly, I was surprised by how great the experience was — everything went smoothly, and they handled a lot of work on the car in a short time. I arrived with the car going into limp mode after driving for a while (fuel pump was replaced), a check engine light (an emissions-related issue that was also fixed), and three outstanding recalls (all of which they took care of). Everything was completed within 24 hours. Jesús Pedroso was exceptional in communicating with me throughout the process.

Our experience with Mercedes and with Janyll Henriquez was amazing! She was extremely helpful along every step of the way and made the buying process for us super smooth and easy. Definitely recommend for anyone looking at any of the cars they have available no matter the make.

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Jesús Pedroso is incredible! His professionalism, patience, and genuine care are unmatched. He went above and beyond to guide me through a difficult situation, always keeping me informed and supported. Jesús truly makes you feel like a priority, and his dedication and compassion set him apart. I can’t recommend him highly enough he is the gold standard of service. Best Juanny Flores Merrill Lynch Property Holdings

I want to give a huge thank you to Jesús Pedroso and the entire service team at Mercedes-Benz of Cutler Bay. Jesús went above and beyond for me during a very stressful and complicated situation with my insurance company. His professionalism, patience, and constant communication made all the difference. He handled everything with compassion, kept me informed, and truly advocated for me when I needed support the most. It’s rare to find service this genuine and attentive. I highly recommend Jesús and the service department they have earned my trust and loyalty. Thank you, Juanny Merrill ... Read More

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Google - Nov 18, 2025

I want to give a huge thank you to Jesús Pedroso and the entire service team at Mercedes-Benz of Cutler Bay. Jesús went above and beyond for me during a very stressful and complicated situation with my insurance company. His professionalism, patience, and constant communication made all the difference. He handled everything with compassion, kept me informed, and truly advocated for me when I needed support the most. It’s rare to find service this genuine and attentive. I highly recommend Jesús and the service department they have earned my trust and loyalty. Thank you, Juanny Merrill Lynch Property Holdings

I had a great experience at Mercedes-Benz of Cutler Bay! The receptionist, Celeste, was absolutely amazing such a sweetheart and incredibly polite. She made me feel welcomed the moment I walked in. It’s always nice to be greeted with kindness and professionalism. Definitely a great first impression for the dealership!

Amazing experience with Ariel Vivanco at this dealership! He is amazing as Sales person! Absolutely professional

Leaving a review today for one particular parts advisor. I can’t say enough good things about Fabian Perullero Every time I’ve needed something, he’s gone above and beyond to help me and my business. It’s rare to find that kind of honesty and consistency these days. I really appreciate his great service.

Bought our first Mercedes Benz today. Sales person Ariel Vivanco and Marcos were great and very helpful, answering all our questions.

Ricardo Vargas, is the absolute best. He is a walking talking good experience of a Salesman. He is very knowledgeable of the vehicles he shows and thorough in taking his customers through the purchasing process. For us, it was "excellent service with a smile". Anyone in the market for a good vehicle that will be guaranteed to serve their family well, "Ricky" is the guy for the job. Ricky, special thanks from your friends from the Turks and Caicos Islands. -Cheers

I had the most wonderful experience with Michael Valdes over the last week. He is AMAZING and goes above and beyond to make the buying experience so easy. We live in Alabama and had our eye on a vehicle that we knew we wanted! He worked with us from the time he answered the phone and showed us the vehicle on face time. We arrived at the dealership Saturday a week later and the entire experience was amazing. The planned purchase was for my daughter about to be 16.. and he had a huge bow and plaque with congrats.. HOW SWEET! ... Read More

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DealerRater - Nov 2, 2025

I had the most wonderful experience with Michael Valdes over the last week. He is AMAZING and goes above and beyond to make the buying experience so easy. We live in Alabama and had our eye on a vehicle that we knew we wanted! He worked with us from the time he answered the phone and showed us the vehicle on face time. We arrived at the dealership Saturday a week later and the entire experience was amazing. The planned purchase was for my daughter about to be 16.. and he had a huge bow and plaque with congrats.. HOW SWEET! Michael is your man if you are even thinking about a purchase! So very knowledgable, professional, and all about the best for the customer! The dealership was amazing and everyone we encountered was super professional, courteous and welcoming. Our insurance and finance gentlemen were amazing as well! Thank you all for a great experience! We will definitely be back and spread the word regarding our experience.

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(Translated by Google) Excellent Dealer, Beautiful cars and very good Salesman Paulo I highly recommend them. (Original) Excelente Dealer, Bellos carros y muy buen Vendedor Paulo se los recomiendo mucho.

Vip service very professional personnel

Ricky vargas is the men of sprinters

(Translated by Google) Excellent experience with Hector at Mercedes-Benz From the very beginning, Hector demonstrated an exceptional level of care, knowledge, and professionalism. He took the time to understand exactly what I was looking for, answered each of my questions patiently, and guided me through the entire process without pressure. His honesty and commitment made the purchase a pleasant and stress-free experience. I recommend Hector 100%, especially if you're looking for someone reliable and truly concerned about customer satisfaction. (Original) Excelente experiencia con Héctor en Mercedes-Benz Desde el primer momento, Héctor demostró un nivel de atención, conocimiento ... Read More

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Google - Oct 13, 2025

(Translated by Google) Excellent experience with Hector at Mercedes-Benz From the very beginning, Hector demonstrated an exceptional level of care, knowledge, and professionalism. He took the time to understand exactly what I was looking for, answered each of my questions patiently, and guided me through the entire process without pressure. His honesty and commitment made the purchase a pleasant and stress-free experience. I recommend Hector 100%, especially if you're looking for someone reliable and truly concerned about customer satisfaction. (Original) Excelente experiencia con Héctor en Mercedes-Benz Desde el primer momento, Héctor demostró un nivel de atención, conocimiento y profesionalismo excepcional. Se tomó el tiempo para entender exactamente lo que buscaba, respondió cada una de mis preguntas con paciencia y me guió en todo el proceso sin presión. Su honestidad y compromiso hicieron que la compra fuera una experiencia agradable y sin estrés. Recomiendo a Héctor al 100%, especialmente si buscas a alguien confiable que realmente se preocupe por la satisfacción del cliente.

I highly recommend this dealer for services my service advisor Damian always keep me up to date during the time my vehicle was in the shop great communication al the time for a commercial vehicle go with him sprinter van the best support I love my vehicle even more now

(Translated by Google) I had a great experience buying my car with Roberto Garriga. He was very attentive and patient. He truly provided excellent service. I'm happy with my purchase. (Original) Me llevo una buena experiencia en la compra de mi carro, con Roberto Garriga , muy buena atención y paciencia, la verdad fue una excelente atención de su parte. Feliz de mi compra.

Professional courtesy and great experience

Mercedes-Benz of Cutler Bay is a premier luxury automotive dealership known for delivering exceptional vehicles and an unmatched customer experience. From the moment you step into their state-of-the-art showroom, you’re greeted by a knowledgeable and attentive team dedicated to helping you find the perfect Mercedes-Benz to match your lifestyle. Whether you’re shopping for a new luxury model, a certified pre-owned vehicle, or need expert maintenance and service, their commitment to quality and customer satisfaction shines through every step of the way. More than just a dealership, Mercedes-Benz of Cutler Bay is a trusted automotive partner focused on building ... Read More

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Google - Sep 30, 2025

Mercedes-Benz of Cutler Bay is a premier luxury automotive dealership known for delivering exceptional vehicles and an unmatched customer experience. From the moment you step into their state-of-the-art showroom, you’re greeted by a knowledgeable and attentive team dedicated to helping you find the perfect Mercedes-Benz to match your lifestyle. Whether you’re shopping for a new luxury model, a certified pre-owned vehicle, or need expert maintenance and service, their commitment to quality and customer satisfaction shines through every step of the way. More than just a dealership, Mercedes-Benz of Cutler Bay is a trusted automotive partner focused on building long-term relationships with its clients. With a seamless purchasing process, transparent financing options, and a world-class service center, they make owning a Mercedes-Benz as effortless and enjoyable as driving one. Excellence, innovation, and luxury come together here — making Mercedes-Benz of Cutler Bay the go-to destination for drivers seeking the very best in performance, style, and service.

Great experience from start to finish. Roberto was professional, clear, and made the whole process very easy. Thank you for making everything so smooth!

Christopher Peña one of the service porters was really helpful, he brought my car extremely quick, he answered all my questions, truly an outstanding guy.

Definitely 5 ⭐️++, we were on a trip with our camper from Tampa to the Florida keys. Check engine light came on and service adviser Orlando squeezed us in immediately on a Monday Morning… Unfortunately Mercedes must have delicious wires and rodents destroyed a lot of wiring. We didn’t have much options to find a hotel with two big dogs so they worked until late to get us back on the road and start our vacation. I can’t thank the whole team enough for making that possible.

(Translated by Google) Today I was served by Ariel Vivanco. I contacted him through TikTok and everything was spectacularly transparent! Highly recommended! I drove from Ocala just to get him to help me. (Original) Hoy me atendio Ariel Vivanco. Lo contacte por Tik Tok y todo fue espectacular transparente! Recomendado con los ojos cerrados! Maneje desde Ocala solo para que el me ayudara

Big thanks to my rep Kevin Laplanche in the service department! My check engine light came on and he immediately stepped in with support. Within the hour, I had a loaner ready so I could carry on with my day with my kids while my car gets assessed. Kevin never fails to deliver fast, reliable, and professional service—he’s truly my go-to for urgent needs!

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(Translated by Google) The Best Janyll, a lovely person. My wife and I were super pleased. The GLC AMG 43 was a dream come true. 😍😍😍😍😍😍😍😍 (Original) La Mejor janyll un amor de persona, mi esposa y yo quedamos super complacido.Un sueño el glc amg 43 😍😍😍😍😍😍😍😍

(Translated by Google) The service was outstanding, very dedicated, 100% recommended. Especially Janyll, you're the best, you helped us so much. 😘 (Original) Muy especial la atención muy dedicados recomendados 100% , en especial Janyll eres la mejor nos ayudaste muchísimo. 😘

Best seller at MB Cutler Bay Danny is a passionate hardworking person , nice and intelligent, the best you can find in a dealer man Thank you Danny

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⭐ **Exceptional Service and Unforgettable Experience** ⭐ I had an outstanding experience purchasing my 2022 Mercedes-Benz GLE, thanks to Alfredo Guillan. His impeccable follow-up and attention to detail made the entire process seamless and enjoyable. Hector Fernandez also played a key role, providing thorough support throughout the car-buying journey. To top it off, I was surprised with a bow on my vehicle as I drove off—an elegant touch that truly elevated the moment. Although I reside in Atlanta, I traveled to Miami specifically to purchase my dream car—a 2022 Black-on-Black Mercedes-Benz GLE RWD—which I couldn’t find locally. In all my ... Read More

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Google - Sep 2, 2025

⭐ **Exceptional Service and Unforgettable Experience** ⭐ I had an outstanding experience purchasing my 2022 Mercedes-Benz GLE, thanks to Alfredo Guillan. His impeccable follow-up and attention to detail made the entire process seamless and enjoyable. Hector Fernandez also played a key role, providing thorough support throughout the car-buying journey. To top it off, I was surprised with a bow on my vehicle as I drove off—an elegant touch that truly elevated the moment. Although I reside in Atlanta, I traveled to Miami specifically to purchase my dream car—a 2022 Black-on-Black Mercedes-Benz GLE RWD—which I couldn’t find locally. In all my years of buying Mercedes-Benz vehicles, I’ve never experienced such a white-glove level of service. I highly recommend this dealership and will absolutely return for future purchases.

(Translated by Google) I was extremely pleased with my experience at Mercedes-Benz of Cutler Bay thanks to Raúl Espinosa's exceptional customer service. From the very beginning, he was very professional, patient, and attentive to every detail, answering all my questions and ensuring that the purchasing process for my Mercedes-Benz C300 was easy, quick, and stress-free. (Original) Quedé sumamente complacida con mi experiencia en Mercedes-Benz of Cutler Bay gracias a la atención excepcional de Raúl Espinosa. Desde el primer momento fue muy profesional, paciente y atento a cada detalle, resolviendo todas mis dudas y asegurándose de ... Read More

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Google - Sep 1, 2025

(Translated by Google) I was extremely pleased with my experience at Mercedes-Benz of Cutler Bay thanks to Raúl Espinosa's exceptional customer service. From the very beginning, he was very professional, patient, and attentive to every detail, answering all my questions and ensuring that the purchasing process for my Mercedes-Benz C300 was easy, quick, and stress-free. (Original) Quedé sumamente complacida con mi experiencia en Mercedes-Benz of Cutler Bay gracias a la atención excepcional de Raúl Espinosa. Desde el primer momento fue muy profesional, paciente y atento a cada detalle, resolviendo todas mis dudas y asegurándose de que el proceso de compra de mi Mercedes-Benz C300 fuera fácil, rápido y sin estrés.

This week I purchased a new car at MB Cutler Bay. Great service by Ricardo Vargas and Rene Sanchez. They were friendly and very professional. Keep up the great work!

Ricardo Vargas was excellent and addressed every question/concern with great professionalism and speed!

(Translated by Google) Ariel Vivanco is the best salesperson here! He helped us buy our first Mercedes-Benz. Everything was very easy and professional. I highly recommend him! Excellent service. (Original) Ariel Vivanco es el mejor vendedor de este lugar ! Nos ayudó a comprar nuestro primer Mercedes Benz. Todo muy fácil y profesional Lo recomiendo mucho! Excelente servicio

(Translated by Google) Today my brother and I came to look for a C300 and Ariel Vivanco helped us. He's a very professional and knowledgeable person; he made the experience unique. If you want to buy a car, come see him. (Original) Hoy vine con mi hermano a buscar un C300 y nos ayudó Ariel Vivanco. Es una persona súper seria y con mucho conocimiento , nos hizo la experiencia única . Si usted quiere comprar su carro venga a verlo a él .

⭐️⭐️⭐️⭐️⭐️ “I can’t say enough about the outstanding service I received from my advisor, Damian Rodríguez. From start to finish, he went above and beyond—professional, attentive, and genuinely committed to making sure everything was handled perfectly. Damian’s knowledge, communication, and care made the entire process smooth and stress-free. Truly an extraordinary service advisor who sets the standard for excellence. Highly recommend asking for Damian!”